Contact us
Most of our customers find the answers to their questions or problems in our FAQ section. There’s information on our products, ordering, payment, delivery, and website security. You can also learn about registering for news and special offers, logging in, and there’s some background on us too.
But if you can’t see the answer you’re looking for in our FAQs, you can always phone our helpline on:
+44 (0)1959 576 090.
It’s open Monday - Saturday 9.00am - 6.00pm, and Sundays 10.00am - 5.00pm.
You can also write to us at:
Tatsfield Aquatics
Approach Rd
Tatsfield
Kent
TN16 2JT
Or email
enquiries@123aquatics.co.uk
Where to find us
As an online service, we aim to give you the widest range of aquatic, pond and reptile products at the most competitive prices, wherever you are in the UK.
But if you want to come and see our range or would rather collect your order in person, that’s no problem either.
We’re based in Tatsfield, Kent, just 8.5 miles from Croydon.
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(The shop’s run by our aquatics, pond and reptiles experts, the people behind the “Top Tips” you’ll see on the site.)